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Users

Every account is a user. Users have a slug (used in booking URLs), a plan, and belong to one or more organizations.

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Organizations

Organizations (Units) are the coordination scope. Signals, incidents, and War Room visibility are all scoped to orgs you belong to. Each user has a primary org — used by default when no org_id is specified.

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Teams

Orgs contain teams. Teams have routing strategies that govern how bookings are distributed across members:
RoutingBehavior
round_robinEvenly distributes bookings across available members
randomPicks a random available member

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Plans

Plans control what features are available:
PlanEvent typesOrgsTeams/orgMembers/team
Free3———
Starter $2910———
Agency $99unlimited1525
Enterpriseunlimitedunlimitedunlimitedunlimited
Over-limit resources are never deleted — oldest N are protected, extras are locked read-only until you upgrade.

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Org membership roles

RolePermissions
ownerFull control — delete org, manage members, billing
adminManage members and teams
memberReceive signals, join teams, manage own bookings

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API

# Create an org
curl -X POST https://schedkit.net/v1/orgs \
  -H "x-api-key: $SCHEDKIT_KEY" \
  -d '{"name":"Alpha Team","slug":"alpha"}'

# Add a member
curl -X POST https://schedkit.net/v1/orgs/alpha/members \
  -H "x-api-key: $SCHEDKIT_KEY" \
  -d '{"email":"operator@example.com","role":"member"}'

API Reference → Units

Full org, team, and member management endpoints.