Units - SchedKit

Users

Every account is a user. Users have a slug (used in booking URLs), a plan, and belong to one or more organizations.

Organizations

Organizations (Units) are the coordination scope. Signals, incidents, and War Room visibility are all scoped to orgs you belong to. Each user has a primary org — used by default when no org_id is specified.

Teams

Orgs contain teams. Teams have routing strategies that govern how bookings are distributed across members:

Routing	Behavior
`round_robin`	Evenly distributes bookings across available members
`random`	Picks a random available member

Plans

Plans control what features are available:

Plan	Event types	Orgs	Teams/org	Members/team
Free	3	—	—	—
Starter $29	10	—	—	—
Agency $99	unlimited	1	5	25
Enterprise	unlimited	unlimited	unlimited	unlimited

Over-limit resources are never deleted — oldest N are protected, extras are locked read-only until you upgrade.

Org membership roles

Role	Permissions
`owner`	Full control — delete org, manage members, billing
`admin`	Manage members and teams
`member`	Receive signals, join teams, manage own bookings

API

# Create an org
curl -X POST https://schedkit.net/v1/orgs \
  -H "x-api-key: $SCHEDKIT_KEY" \
  -d '{"name":"Alpha Team","slug":"alpha"}'

# Add a member
curl -X POST https://schedkit.net/v1/orgs/alpha/members \
  -H "x-api-key: $SCHEDKIT_KEY" \
  -d '{"email":"operator@example.com","role":"member"}'

API Reference → Units

Full org, team, and member management endpoints.

Incidents Agent tool guide

​Users

​Organizations

​Teams

​Plans

​Org membership roles

​API